Privacy Policy
Last Updated: November 1, 2026 • Effective Date: January 1, 2026
1. Overview & Commitment
At Finivoo, we take the confidentiality of your financial discussions and personal data seriously. This Privacy Policy describes how Finivoo collects, uses, encrypts, and protects your information when using our web applications, advisory directories, real-time consultation rooms, and dynamic wallet.
2. Information We Collect
We only collect information necessary to deliver SEBI-compliant financial consultations:
- Account Credentials: Full name, verified email, phone number, and optional PAN/SEBI registration details for advisory validation.
- Consultation Session Data: Call durations, billing timestamps, and transaction metadata. Audio/video calls are end-to-end encrypted via WebRTC.
- Wallet & Payment Records: Top-up receipts, advisory payouts, and balance ledgers handled via PCI-DSS certified payment processors.
3. WebRTC Consultation Privacy
Finivoo provides peer-to-peer real-time communication. Your audio, video, and screen sharing feeds are transmitted directly between you and your verified advisor. Finivoo does not record or store your live audio/video calls unless both parties explicitly consent to session archiving for legal or regulatory audits.
4. Data Retention and Security
All stored records are protected using AES-256 encryption at rest and TLS 1.3 in transit. Regulatory consultation audit logs are retained in accordance with SEBI compliance standards for registered financial advisors.
5. Your Rights & Contact Information
You retain the right to request an export of your account data or request account deletion at any time through your Profile Settings or by contacting our Data Protection Officer.
Have privacy questions?
Our compliance team is ready to assist.